Position: Reservations Agent – Work From Home
About: Bolt Farm Treehouse, a remote customer service role based anywhere in the U.S., offering competitive pay and bonuses, is seeking a dedicated Reservations Agent. Responsibilities include handling reservation inquiries via various channels, assisting guests in selecting accommodations, processing reservations and payments, managing booking adjustments, utilizing sales tactics for upselling, leveraging technology for efficiency, proactive guest booking follow-ups, and addressing guest inquiries and concerns promptly.
Requirements: High school diploma or equivalent required; experience in customer service or hospitality industry preferred; excellent communication and problem-solving skills; ability to upsell and drive revenue through sales techniques; proficient in using technology for job efficiency
Benefits: competitive pay, bonuses, remote work, flexible schedule, opportunity for growth