Position: Reservations Agent – Work From Home
About: Bolt Farm Treehouse is seeking a Customer Service Reservations Agent for a remote position, offering competitive pay and bonuses. The agent will handle incoming reservation inquiries via telephone, email, and online platforms, assist guests in selecting accommodations, process reservations and payments, manage cancellations and modifications, upsell services, utilize technology efficiently, follow up with potential guests, and respond to guest inquiries promptly.
Requirements: High school diploma or equivalent required; previous experience in customer service or hospitality industry preferred; excellent communication and sales skills; ability to multitask and work efficiently; proficient in using technology for reservations and inquiries
Benefits: competitive pay, bonuses, remote work option, flexible work schedule, training and development opportunities