Position: Reservations Agent – Work From Home
About: Bolt Farm Treehouse, a customer service role offering competitive pay and bonuses, is seeking a Remote Reservations Agent to handle incoming reservation inquiries via telephone, email, and online platforms. The role involves assisting guests in selecting accommodations, processing reservations, managing cancellations, modifications, and re-bookings, upselling additional services, utilizing technology for efficiency, proactive guest follow-up, and addressing guest inquiries and requests.
Requirements: High school diploma or equivalent required; experience in customer service or hospitality industry preferred; excellent communication and interpersonal skills; proficiency in sales techniques; ability to utilize technology efficiently; proactive and detail-oriented
Benefits: competitive pay, bonuses, remote work, flexible work schedule
