Position: Reservations Agent – Work From Home
About: Bolt Farm Treehouse is seeking a Customer Service Reservations Agent for a remote position, offering competitive pay and bonuses. The role involves handling incoming reservation inquiries, assisting guests with accommodation selection, processing reservations and payments, managing cancellations and modifications, utilizing sales techniques for upselling, optimizing efficiency with technology, proactive guest follow-ups, and addressing guest inquiries and concerns.
Requirements: High school diploma or equivalent required; customer service or hospitality experience preferred; excellent communication and interpersonal skills; strong sales acumen; proficient in using technology for efficient operations
Benefits: competitive pay, bonuses, remote work, flexible schedule