Position: Reservations Agent – Work From Home
About: Bolt Farm Treehouse is seeking a Remote Customer Service Reservations Agent to handle incoming reservation inquiries via telephone, email, and online platforms, assist guests in selecting accommodations, process reservations and payment details, manage cancellations and modifications, utilize sales techniques to upsell services, utilize technology efficiently, follow up with potential guests, and respond to guest inquiries and requests in a fast-paced environment.
Requirements: High school diploma or equivalent required; experience in customer service or reservations preferred; proficient in using technology and communication tools; excellent problem-solving and communication skills; ability to handle multiple tasks and prioritize effectively
Benefits: competitive pay, bonuses, flexible work schedule, health insurance, paid time off