Position: Reservations Agent – Work From Home
About: Bolt Farm Treehouse, a customer service remote position based anywhere in the U.S., offers competitive pay and bonuses. As a Reservations Agent, you will handle incoming reservation inquiries via telephone, email, and online platforms, assist guests in selecting accommodations, process reservations and payments, manage cancellations and modifications, utilize sales techniques to upsell services, packages, or upgrades, leverage technology for efficiency, follow up with potential guests for reservations, and address guest inquiries and concerns promptly.
Requirements: High school diploma or equivalent required; experience in customer service or hospitality industry preferred; strong communication and interpersonal skills
Benefits: competitive pay, bonuses, remote work option