Position: Reservations Agent – Work From Home
About: Bolt Farm Treehouse is seeking a Customer Service Reservations Agent for a remote position, offering competitive pay and bonuses. As a Reservations Agent, you will handle incoming reservation inquiries via various channels, assist guests in selecting accommodations, process reservations and payments, manage changes, upsell services, utilize technology efficiently, follow up with guests, and address guest inquiries and concerns promptly.
Requirements: High school diploma or equivalent required; experience in customer service or hospitality preferred; excellent communication and interpersonal skills; strong ability to upsell and drive revenue; proficient in using technology for work efficiency
Benefits: competitive pay, bonuses, remote work option, flexible work schedule, comprehensive training program
