Position: Reservations Agent – Work From Home
About: Bolt Farm Treehouse, a company specializing in unique and eco-friendly treehouse accommodations, is seeking a dedicated Reservations Agent for a remote customer service position in the U.S. offering competitive pay and bonuses. As a Reservations Agent, you will handle incoming reservation inquiries via various channels, assist guests in selecting accommodations, process reservations and payments, manage cancellations and modifications, utilize sales techniques for upselling, maximize efficiency through technology, follow up with potential guests, and address guest inquiries and requests promptly.
Requirements: High school diploma or equivalent required; experience in customer service or hospitality industry preferred
Benefits: competitive pay, bonuses, remote work option, flexible work schedule, training and development opportunities