Position: Reservations Agent – Work From Home
About: Bolt Farm Treehouse is seeking a Customer Service Reservations Agent to work remotely from anywhere in the U.S. Competitive pay and bonuses are offered for this position. As a Reservations Agent, you will handle incoming reservation inquiries via telephone, email, and online platforms, assist guests in selecting accommodations based on their preferences and needs, process reservations and payment details, manage cancellations, modifications, and re-bookings, utilize sales techniques to upsell additional services, packages, or upgrades, use technology to maximize efficiency, proactively follow up with potential guests to secure reservations and drive revenue, and respond to guest inquiries, concerns, and requests.
Requirements: High school diploma or equivalent required; experience in customer service or hospitality industry preferred; strong communication and interpersonal skills; ability to utilize technology efficiently; sales experience is a plus
Benefits: competitive pay, bonuses, flexible remote work
