Position: Reservations Agent
About: A call center in Knoxville, TN 37932 is seeking a Reservations Agent with experience in the travel industry or using travel products like flights, cars, hotels, cruises, and vacation packages. The role involves providing excellent customer service and support in a fast-paced environment.
Requirements: Experience working in the travel industry or personal experience using travel products preferred; one year call center/customer service experience required; strong knowledge of Microsoft Word, Excel, and MS Office preferred; commitment to customer service; strong typing skills; strong familiarity with internet applications; excellent problem-solving and decision-making skills; effective written, verbal, and interpersonal communication skills; high school diploma or equivalent required
Benefits: health insurance, 401(k), flexible work schedule conducive to work-life balance, employee discounts, comprehensive training program
