Position: Reservations Agent
About: A call center in Knoxville, TN 37932 is seeking a detail-oriented and experienced Reservations Agent with a background in the travel industry or personal experience using travel products. The role involves providing exceptional customer service for travel-related inquiries and bookings, working in a dynamic office environment with a focus on communication and problem-solving skills.
Requirements: Experience working in the travel industry or personal experience using travel products preferred; One (1) year call center/customer service experience required; Strong knowledge of Microsoft Word, Excel, and MS Office preferred; Commitment to customer service; Strong typing skills; Strong familiarity with internet applications; Excellent problem-solving and decision-making skills; Effective written, verbal, and interpersonal communication skills; High school diploma or equivalent required
Benefits: health insurance, dental insurance, paid time off
