Position: Reservations Agent
About: This position is for a Reservations Agent (part-time) at the Corporate Headquarters in Cranston, RI. The role involves using sales techniques and superior customer service to answer callers’ inquiries, provide hotel quotes, and handle reservations in compliance with policies, brand standards, and regulations. The agent will be responsible for ensuring guest satisfaction through quality service and adherence to company protocols.
Requirements: High school education or equivalent experience; pleasant phone voice with proper English language skills; familiarity with the hospitality industry practices preferred; ability to provide friendly guest service, process reservations accurately, and follow company policies and procedures; proficiency in using office equipment and maintaining a professional attitude in a fast-paced environment; ability to meet legal employment requirements in the jurisdiction
Benefits: Vision Insurance, Disability Insurances, Supplemental Life Insurances, Identity Theft Protection, Sick Time, Employee Assistance Program, AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE
