Position: Reservation Agent
About: Golden Nugget is seeking a Reservation Coordinator to oversee all reservations activity at the property, ensuring prompt and efficient handling of requests from Casino Hosts and third-party booking sites. Responsibilities include managing group sales reservations, maintaining records of corporate rates, maximizing room occupancy, answering calls, and ensuring guest and employee safety. The ideal candidate must be able to work flexible schedules and deliver exceptional service to create a positive guest experience, demonstrate commitment to organizational goals, project a professional image, and possess strong interpersonal and communication skills. A high school diploma or equivalent and at least one year of experience in a high-volume hotel as a desk clerk or reservationist are required.
Requirements: High school diploma or equivalent; ability to work flexible schedules, including nights, weekends, and holidays; commitment to delivering excellent service; professional appearance and demeanor; strong interpersonal, organizational, and communication skills; strong work ethic and teamwork; at least one year experience in a high volume hotel as a desk clerk or reservationist
Benefits: employee discount on food and beverages, 401(k), flexible work schedule conducive to work-life balance, health insurance
