Position: Receptionist/Eligibility Technician
About: East Bay Community Action Program (EBCAP) is hiring for a full-time Eligibility Technician/Receptionist for the LIHEAP/Safety Net department in Riverside, RI. The position involves assisting potential LIHEAP clients through assessment, intake, data entry, providing basic information and referral, and shared coverage of the Family Center Reception Area.
Requirements: High school diploma or GED required; work independently and as a team player; handle confidential information in a professional manner; must have basic computer and customer service skills; comfortable serving families of diverse social and economic backgrounds; knowledge of resources within catchment area
Benefits: health insurance, dental insurance, 403(b) retirement plan with up to 3% company matching, employer-paid life insurance & long term disability, generous paid time off including vacation/holidays/personal days/sick time, mileage reimbursement, tuition reimbursement, opportunities for center-paid training/CEU’s, employee assistance programs