Position: Receptionist / Customer Service Representative
About: Drybar, a renowned salon specializing in blowouts with a philosophy focused on being the best at one thing. Their tagline, ‘No cuts. No color. Just blowouts.’, embodies their commitment to hair styling perfection.
Requirements: 1+ years in a fast-paced, customer service environment; Previous experience with point-of-sale systems strongly preferred; Previous salon/spa experience preferred, not required; Promote a professional and brand-appropriate image; Organize and execute shop flow between clients and team members in a positive manner; Serve as subject matter expert in reservation system, ensure client information is recorded with accuracy and timeliness; Optimize and maximize appointments with reservation system and ensure timely communication to team; Maintain highest degree of ethics when handling client payments and Stylists tips/commissions; Balance cash drawer at opening, close and shift changes; Maintain clear communication with shop management about overall shop operations; Demonstrate strong communication skills, is a self-starter and excellent problem-solving skills; Ability to multi-task with ease; Assist with the cleanliness of the shop, be proactive in ensuring the utmost care; Assist stylists with their needs to improve efficiency; High school diploma required
Benefits: Competitive hourly wages beginning at $17.50 per hour plus retail bonuses, $100 anniversary gift and referral bonuses, earn up to $10 for every membership sold, Medical, Dental & Vision Benefits for ALL employees, Access to Wellable and EAP access, Complimentary access & discounts to Vidal Sassoon online membership program for continued education, Opportunities for internal promotion, FREE BLOWOUTS for all employees
