Position: Receptionist / Customer Service Representative
About: Drybar is a specialized salon focusing solely on blowouts. With a tagline of ‘No cuts. No color. Just blowouts.’, Drybar offers top-notch hair styling services in a chic and trendy environment.
Requirements: 1+ years in a fast-paced, customer service environment; Previous experience with point-of-sale systems strongly preferred; Previous salon/spa experience preferred; Promote a professional and brand-appropriate image; Organize and execute shop flow between clients and team members in a positive manner; Serve as subject matter expert in reservation system; Optimize and maximize appointments with reservation system; Maintain highest degree of ethics when handling client payments and Stylists tips/commissions; Maintain clear communication with shop management about overall shop operations; Demonstrate strong communication skills, is a self-starter and excellent problem-solving skills; Assist with the cleanliness of the shop, be proactive in ensuring the utmost care; Assist stylists with their needs to improve efficiency; High school diploma required
Benefits: Competitive hourly wages starting at $17.50 per hour plus retail bonuses, $100 anniversary gift and referral bonuses, up to $10 for every membership sold, Medical, Dental & Vision Benefits for ALL employees, Access to Wellable and EAP access, Complimentary access & discounts to Vidal Sassoon online membership program for continued education, Opportunities for internal promotion, FREE BLOWOUTS for all employees
