Position: Program/Event Coordinator – Corporate Events
About: Hybrid Model: Monday-Thursday fully on site; Friday work remotely. Possible temp to hire opportunity. The Coordinator will be responsible for executing logistics for onsite and virtual medical education events and ensuring that commitments are met on-schedule and within budget. In addition, Coordinators are also responsible for: – Maintaining consistent communication with sales representatives, faculty and internal staff throughout the meeting planning process – Performing a variety of complicated tasks – Exercising a wide degree of creativity and latitude. Primary Duties and Responsibilities: – Coordination of onsite and virtual meetings – Daily phone and email support up to and including communication with sales representatives and faculty – Run various reports to manage workload effectively and efficiently – For onsite meetings, individual will partner with other supplier partners to ensure onsite needs are met – Setting up virtual credit cards for dinner meetings – Communication with Clients and Faculty – Review documents for accuracy/ensure compliance requirements are met – Ensuring all meeting materials are complete, accurate and delivered to the necessary recipients on a timely basis and ensure SLAs are met – Work closely with other team members to ensure successful execution of meetings – Help the sales force with troubleshooting issues and answering questions – Manage a very active after-hours duty officer support line – Post program follow-up to ensure the team has the data necessary for proper close out of a program – Adherence to various policies (i.e. Confidentiality, sensitive communication, intellectual property). Competency Requirements: – Excellent interpersonal skills – Superior customer service and organizational skills – Ability to handle a high call and program volume – Exceptional attention to detail – Good oral and written communication skills as well as a focused listener – Ability to prioritize, multitask and to work under tight deadlines – Demonstrate ability to work in a fast-paced environment – Ability to work flexible schedules and/or extended hours to meet clients’ business needs – Proficiency in MS-Office, Word, Excel, and Gmail Suite Workspace. Other Education/Skills Experience Desired: – High School or equivalent – College Degree Preferred – 5 years’ experience in the field or related area
Requirements: High school diploma or equivalent; 5 years’ experience in the field or related area; proficiency in MS-Office, Word, Excel, and Gmail Suite Workspace
