Position: Product Support Specialist – WFH & Make your Own Schedule
About: GigCX Marketplace, in partnership with Teleperformance TurboTax, is dedicated to assisting millions of individuals in smart tax filing each year. The product experts play a crucial role in ensuring positive customer experiences by delivering exceptional service and support.
Requirements: High School graduate; Basic knowledge of tax laws and concepts preferred; Experience in a call center environment and chat support; Excellent written and verbal communication skills; Ability to handle complex customer interactions; Strong problem-solving and analytical skills; Effective time management and organizational abilities
Benefits: Health insurance, 401(k) with company match, Flexible work schedule, Comprehensive training program, Opportunity for performance-based bonuses
