Position: Product Support Specialist – WFH + Certification Bonus
About: GigCX Marketplace is partnering with Teleperformance TurboTax to help millions of people file their taxes smarter each year. The product expert plays a vital role in ensuring positive interactions with customers through excellent communication skills and a commitment to customer satisfaction.
Requirements: High School graduate; basic knowledge of tax laws and concepts preferred; experience in a call center environment; proficiency in written and verbal communication; strong customer service skills; ability to handle complex customer issues and modify communication style; critical thinking and problem-solving abilities
Benefits: Flexible work schedule, Bonus opportunities
