Position: Product Support Specialist – WFH + Certification Bonus
About: GigCX Marketplace is partnering with Teleperformance TurboTax to assist individuals in filing their taxes efficiently. The role involves providing exceptional customer service and support as a product expert, with a focus on written and verbal communication skills and a passion for customer satisfaction.
Requirements: High School graduate; Basic knowledge of tax laws and concepts; Experience in a call center environment preferred; Strong written and verbal communication skills; Ability to adapt communication style to meet customer needs; Customer service skills; Problem-solving and troubleshooting abilities; Ability to work under pressure and meet productivity goals; Time management skills; Initiative and multitasking abilities
Benefits: flexible work schedule conducive to work-life balance, comprehensive health insurance, paid time off, 401(k)
