Position: Product Support Specialist – WFH + Certification Bonus
About: GigCX Marketplace is partnering with Teleperformance TurboTax to help millions of people file their taxes smarter each year. The product expert position plays a crucial role in ensuring a positive customer experience by exhibiting excellent communication skills and a commitment to customer satisfaction.
Requirements: High school graduate; basic knowledge of tax laws and concepts; experience in a call center environment preferred; ability to work well under pressure and meet productivity goals; excellent written and verbal communication skills; active listening and problem-solving abilities; proficiency in using relevant software and operating systems; willingness to work a flexible schedule; reliable internet connection and tech setup as specified
Benefits: Flexible work schedule, Training opportunities, Potential bonus incentives, Career growth potential, Dynamic and challenging work environment
