Position: Product Support Specialist – WFH + Certification Bonus
About: GigCX Marketplace is partnering with Teleperformance TurboTax to help millions of people file their taxes smarter each year. The product expert role involves providing excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers.
Requirements: High school graduate; basic knowledge of tax laws and tax concepts; experience providing support in a call center environment; understanding of chat usage; ability to adhere to work schedules and flexibility for extra shifts; comfortable being on camera with customers; active listening and problem-solving skills
Benefits: flexible work schedule, additional peak period compensation, tech equipment provided, training program available
