Position: Product Support Specialist – WFH + Certification Bonus
About: GigCX Marketplace, in partnership with Teleperformance TurboTax, aims to assist individuals in filing taxes efficiently. The role requires dedicated product experts with strong communication skills and a customer-centric approach.
Requirements: High School graduate; basic knowledge of tax laws and concepts; experience in a call center environment; strong written and verbal communication skills; ability to troubleshoot software; customer service skills; active listening abilities; time management skills
Benefits: health insurance, 401(k), flexible work schedule, employee discount on products
