Position: Product Support Specialist – WFH + Certification Bonus
About: GigCX Marketplace is partnering with Teleperformance TurboTax to help millions of people file their taxes smarter each year. Our success is driven by positive customer experiences with our dynamic product experts. The ideal candidate must possess excellent communication skills, a desire to learn, and enthusiasm for customer satisfaction.
Requirements: High School graduate; basic knowledge of tax laws and tax concepts; experience providing support in a call center environment; proficient with Windows Computer (Windows 10 or 11, AMD or Intel Core Series, at least 8gb of RAM, Webcam, Wired Mouse, USB Headset, Wired Internet Connection); reside in the USA; pass background and tech check; commitment to work all 14 weeks of the program
Benefits: Flexible work schedule conducive to work-life balance, Employee discount on food and beverages, 401(k)
