Position: Product Support Specialist – Seasonal Remote Opportunity!
About: GigCX Marketplace, in partnership with Teleperformance TurboTax, provides assistance to individuals looking to file taxes efficiently. The role of a product expert is pivotal in ensuring positive customer experiences by showcasing excellent verbal and written communication skills, a willingness to learn, and a passion for customer satisfaction.
Requirements: High School diploma or equivalent; basic knowledge of tax laws and concepts preferred; experience in a call center environment is a plus; proficiency in written and verbal communication, software troubleshooting, and customer service; ability to adapt communication style to suit customer needs; strong problem-solving and analytical skills; excellent organizational skills, time management, and multitasking abilities
Benefits: health insurance, 401(k), flexible work schedule conducive to work-life balance, employee discount on food and beverages
