Position: Product Support Specialist – REMOTE Opportunity!
About: GigCX Marketplace is partnering with Teleperformance TurboTax to assist individuals in filing their taxes efficiently. The product expert role is crucial in ensuring positive customer experiences through excellent communication skills and a focus on customer satisfaction.
Requirements: High School graduate; Basic knowledge of tax laws and concepts; Experience in call center support preferred; Comfortable with chat support; Ability to work under pressure and meet productivity goals
Benefits: Flexible work schedule, Employee discount on food and beverages, 401(k)