Position: Product Support Specialist
About: GigCX Marketplace, in partnership with Teleperformance TurboTax, is dedicated to assisting millions of individuals in filing their taxes efficiently each year through exceptional customer service. This role requires top-notch communication skills, a passion for learning, and a commitment to exceeding customer expectations.
Requirements: High school graduate; basic knowledge of tax laws and concepts; experience in a call center environment preferred; excellent written and verbal communication skills; ability to adapt communication style to customer needs; customer service skills; strong problem-solving abilities; organizational skills with the ability to multitask and work under pressure; willingness to learn and stay updated on product changes
Benefits: flexible work schedule, competitive hourly pay, performance bonuses, career development opportunities, comprehensive training program
