Position: Patient Support Specialist/Front Desk
About: Wilson Pediatric Therapy is a highly passionate and skilled multidisciplinary team dedicated to transforming young lives, one ability at a time. We are seeking a dynamic, talented, and welcoming Patient Support Specialist to join our fast-paced pediatric therapy center. In this role, you’ll schedule appointments, answer phones, organize files, and work collaboratively with our team to ensure every patient feels supported and valued. If you love helping others and are looking for a fun, fulfilling workplace to grow your career, we encourage you to apply and discover why WPTLC is an exciting place to call home!
Requirements: High school diploma or equivalent required; experience in a healthcare or pediatric therapy setting preferred; detail-oriented with excellent customer service skills; highly organized, persistent, and able to multitask successfully; calm in stressful situations; strong computer skills including Google Sheets; strong time management skills; ability to take ownership of responsibilities and provide positive solutions
Benefits: paid time off for CEUs (professional development), monthly mental health hours, paid Bereavement leave for family members and pets, competitive pay, annual raise potential, monthly bonus opportunities, IRA 3% company match after 1 year, $500-$1,000 CEUs (professional development), 4-day workweek option, Mentorship Program, extensive community/clinical relationships, communication forward environment – all employees’ voices are heard!!, learning & growth opportunities, health insurance plan: company pays 50% of the base plan for employee, dental and vision insurance plans, optional policies through AFLAC (most common: short-term disability, accident policy, cancer policy, etc.), company provided long-term disability insurance, regular team meetings, additional team meetings, as needed, for collaboration and team building, dress up days, staff appreciation in the form of gifts, get-togethers, tacos (we really like them), high-five recognitions, employee of the month, etc., team philanthropy/community engagement, annual company outing provided by WPTLC
