Position: Patient Services Representative – Rose
About: Venice Family Clinic is a leader in providing comprehensive, high-quality health care to people in need regardless of their income, insurance or immigration status. The organization has more than 500 staff who serve 45,000 people with compassion, dignity and respect across an area that spans from the Santa Monica Mountains through the South Bay. They have a network of clinics, Early Head Start centers, mobile clinics, plus an expansive street medicine program to reach people experiencing homelessness.
Requirements: Demonstrated work experience in front office reception in an allied healthcare setting; Knowledge of dental/medical terminology; Ability to multi-task and prioritize/organize workload to optimize efficiency and complete assignments on schedule; Knowledge of policies and procedures regarding release of medical records; Strong verbal, written and social communication skills, and interpersonal skills to interact professionally and diplomatically with persons of diverse social, cultural, and economic backgrounds; Excellent problem-solving and conflict resolution skills; Take initiative in providing excellent customer service to patients; Ability to stay composed when confronted by difficult patients or situations and respond professionally; Working knowledge of Microsoft Office, EHR/EDR, and other computer programs
Benefits: health insurance, 401(k)
