Position: Patient Services Representative (Medical Receptionist)
About: Piedmont Urgent Care is seeking a Patient Service Representative (PSR) to be the first point of contact, ensuring a welcoming and efficient patient experience in a fast-paced healthcare setting. This role is essential in maintaining seamless front-office operations and making a meaningful impact on patient care and satisfaction.
Requirements: Education: High school diploma or equivalent, Medical Administrative Assistant certificate a plus; Experience: 1+ year of experience in a medical office or healthcare setting preferred; Skills: Strong communication, attention to detail, ability to multitask; Technical Skills: Strong computer skills required, experience with Electronic Medical Records (EMR) software, EPIC preferred; Flexibility: Ability to work 12-hour shifts, including some weekends and holidays; Team Player: Proactive, friendly, patient-focused approach to service
Benefits: LIFE-Work Balance & Flexible Schedule: Full-time (3-day/12-hour shifts, 8 AM – 8 PM) – No overnight shifts, Competitive Pay & Benefits: Medical, Dental, Vision, Prescription, Pet Insurance, Paid Time Off & Holidays: Recharge and take care of yourself, 401K with Company Match: Plan for your future, Wellness Support: Employee Assistance Program (EAP) & Wellness Initiatives, Professional Growth: Leadership opportunities & professional development
