Position: Patient Services Representative
About: At Des Moines University (DMU), you will have the opportunity to contribute meaningfully to the future of Medicine and Health Sciences. DMU is currently seeking a Patient Services Representative (PSR) to provide support to the physical therapy (PT) department in both downtown Des Moines and West Des Moines locations. The PSR will serve as the main point of contact for patients, both in person and over the phone, communicating warmly and efficiently to gather necessary information for scheduling and registration. Additionally, the PSR will ensure accurate collection and entry of demographic and insurance details into the Electronic Health Record (EHR), as well as handling payments, copays, and insurance information during check-in processes.
Requirements: Minimum high school diploma or equivalent; preference for additional training or education associated with the medical field. Front office work experience in a medical office preferred. Experience with third-party payer regulations is desired.
Benefits: medical plan contribution, retirement match, flexible work arrangements, community service time, tuition assistance
