Position: Patient Service Representative
About: Northern Light Mercy Hospital in the Physical Rehab Svcs – Admin department at Mercy Westgate is offering a full-time position with variable work schedule. This role involves daily office functions for a multi-physician hospital outpatient practice, serving as a liaison between the practice and its patients, visitors, and guests while upholding high customer service standards and strict confidentiality protocols in accordance with hospital policies and HIPAA requirements.
Requirements: Required: High School Diploma/General Educational Development (GED); Ability to handle confidential information with integrity and professionalism; Excellent customer service skills; Strong communication and organizational abilities; Proficiency in handling patient appointments, insurance verification, and billing processes
Benefits: health insurance, 401(k), flexible work schedule conducive to work-life balance, employee discount on food and beverages
