Position: Patient Experience Representative (rotating days) Emergency Department
About: Boston Children’s Hospital is seeking a Patient Experience Representative to join their Emergency Department team. This position involves providing customer service, scheduling patient encounters, and ensuring efficient patient flow within the department. The role requires effective communication, empathy in interpersonal situations, and collaboration with various healthcare professionals and departments.
Requirements: A high school level of educational development; zero to 1 years of previous experience in customer service, administration, or a health care setting; effective oral and written communication skills; ability to work with diverse internal and external constituencies
Benefits: competitive compensation, flexible schedules, affordable health, vision, and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts, discounted rates on T-passes
