Position: Patient Experience Representative – Primary Care
About: The Patient Experience Representative I position is available at Boston Children’s Hospital, focused on delivering exceptional patient service and support across various clinic activities and administrative tasks.
Requirements: High school diploma or GED required; previous customer service and/or administrative experience preferred; bilingual in Spanish preferred; basic customer service and computer skills required; ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations; ability to work with diverse internal and external constituencies
Benefits: competitive compensation, flexible schedules, affordable health, vision, and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts, discounted rates on T-passes
