Position: Patient Experience Representative – Front Desk
About: At Boulder Eye Surgeons, a Panorama Eyecare company, we are a community of dedicated professionals united in our quest to provide the best eyecare anywhere. Join us in shaping the future of eyecare as we thrive together. As a Patient Experience Representative – Front Desk at Panorama Eyecare, you will play a pivotal role in delivering the best eyecare, being part of a collaborative team that values Partnership, Engagement, Excellence, and Stewardship. Together, we create an environment where mutual respect is at the forefront, equipping you with the tools, training, and empowerment necessary to excel in your role. The successful Patient Experience Representative for the front desk will contribute to the fulfillment of Panorama Eyecare’s mission statement by greeting, making appointments, and checking patients in and out for each doctor in a friendly, organized, and efficient manner. They are also responsible for facilitating smooth patient flow within the office by following established office guidelines and serving as a general information source for patients.
Requirements: High school diploma or GED; previous experience in a medical office setting preferred; word processing/computer scheduling experience; knowledge of typical office work environment; previous customer service experience preferred
Benefits: PTO Accruals Start at 3 Weeks, Comprehensive Medical and Dental Insurance, Company Paid Optical Allowance, Company Paid Routine Eye Care, Short Term and Long-Term Disability Insurances, Educational Allowance, Generous Paid Holiday Program, 401K With Company Match
