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Operations Manager - (Military Veterans Encouraged to Apply) at Amazon.com Services LLC

Full-time Richmond, VA Amazon.com Services LLC $87,975-$159,300 per year

Position: Operations Manager – (Military Veterans Encouraged to Apply)

About: Amazon, a global e-commerce and technology company, is seeking a motivated Operations Manager to join their WW Operations network in delivering packages and ensuring customer satisfaction. This role involves leading and developing a team to maintain safety, quality, attendance, and performance standards in a fast-paced operational environment.

Requirements: Bachelor’s degree or equivalent; 3+ years of employee and performance management experience; 2+ years of Amazon (blue badge/FTE) experience; ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays; experience managing a team of 2+ salaried employees and 70+ indirect employees; experience scoping, leading, and implementing process improvements through Lean process, Kaizen, and/or Six Sigma; demonstrated problem-solving and analytical skills; excellent customer service, communication, and interpersonal skills; track record of meeting or exceeding department performance goals; Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field; experience in military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.

Benefits: health insurance, 401(k), employee discount on Amazon products, flexible work schedule, professional growth opportunities, inclusive and diverse workplace culture

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