Position: Operations Manager, Hotel Services – Los Angeles Airport Marriott
About: This position is for a company specializing in hotel and event technology services. The role involves managing floor operations to ensure service excellence, focusing on customer service, staff leadership, and performance management. The position reports to the Operations Director or Director, Event Technology at locations generating over three million dollars in revenue.
Requirements: High school diploma is required; Bachelor’s degree is preferred. 4+ years of audiovisual and customer service/hospitality experience, including 2+ years of supervisory experience OR completion of Encore’s Accelerations Development Operations Program (ADOP). Experience leading workflow and team members. Working knowledge of audiovisual equipment in a live show environment. Proficiency with computer hardware and software, including Microsoft Office. Effective leadership abilities and a focus on customer satisfaction.
Benefits: health insurance, 401(k) with matching, flexible work schedule, professional development opportunities, competitive salary range $68,640.00 – $75,000.00
