Position: Operations Manager
About: Valet Living, a company dedicated to operational excellence, is seeking an Operations Manager to ensure effective management of staffing, training, inventory control, safety compliance, and systems efficiency. The role emphasizes delivering exceptional customer service and support to Area Leaders, optimizing processes, and improving productivity. The position reports to the Director of Operations and offers a salary range of $60,000-$65,000 with a 15% bonus target of annual salary (paid quarterly) and an auto allowance including fixed bi-weekly contributions and monthly variable mileage reimbursement. Key responsibilities include leading and supporting a team of Area Leaders, analyzing complex datasets, budget implementation, scheduling, staffing collaboration, internal systems compliance, client satisfaction, new service opportunities identification, safety enforcement, inventory oversight, and project management. The Operations Manager must have a high school diploma or GED, with a bachelor’s degree preferred, along with 5-7 years of leadership experience, including budgeting and reporting. Proficiency in MS Word, Outlook, Excel, and PowerPoint is required, as well as exceptional communication and interpersonal skills, project management abilities, customer service focus, and basic HR knowledge. The role involves physical requirements such as sitting/standing while working on a computer, lifting/carrying up to 50 lbs, outdoor work/driving in various weather conditions, tolerance for unpleasant odors, possession of a valid driver’s license, and ability to be on call during irregular hours. Full-time associates at Valet Living enjoy comprehensive benefits including medical, dental, and vision coverage, a 401k savings plan, flexible time off, professional development opportunities, and additional benefits like referral bonuses, pet insurance, and access to virtual fitness programs. The final compensation will be based on location, experience, and skills, with the application window expected to close 60 days from the posting date.
Requirements: High school diploma or GED required; bachelor’s degree preferred; 5-7 years of leadership experience, including budgeting and reporting; proficiency in MS Word, Outlook, Excel, and PowerPoint; exceptional communication and interpersonal skills; project management, organizational, attention to detail, problem-solving, and time-management skills; customer service experience; basic knowledge of HR practices; ability to make sound business decisions quickly and under pressure; skilled in motivating teams to deliver quality results within tight deadlines
Benefits: Health Benefits: Medical, dental, and vision coverage for you and your family, including a Healthcare Savings Account (HSA) with employer contributions and Flexible Spending Accounts for healthcare and dependent care, Financial Security: 401k Savings Plan with company match, comprehensive insurance options including disability, life, AD&D, and business travel, Flexible Time Off: No preset accruals, 10 company-provided holidays, empowerment to manage time and work-life balance, Professional Development: Tuition reimbursement up to $5,250 per year and access to online education center, Additional Benefits: Referral bonuses, pet insurance, associate assistance programs, relief fund, discount programs, rewards, recognition, and free access to Torch Fitness virtual programs
