Position: Office Cashier
About: American Furniture Warehouse is looking for a Front Office Cashier to play a critical customer service role by providing customers with fast, friendly, and accurate service. The position involves efficiently and accurately completing sales and service transactions at the cash registers while handling customer issues that may arise on the sales floor. At AFW, employees become part of a professional, customer service-oriented company that values accountability, honesty, and safety for both employees and customers. The company offers competitive pay and a full benefits package that includes 401k, medical, dental, vision, and various voluntary programs like life insurance and disability at affordable rates.
Requirements: Able to adhere to AFW asset protection policies and prevent fraud; Professional Appearance; Knowledge of company values of accountability, honesty, and safety; Positive attitude with strong interpersonal skills; Coordinate and work effectively with multiple departments; Ability to apply technology effectively including Ipads, storis, excel, and Windows; Commitment to AFW’s safety policies and procedures; Takes ownership of enhancing the customer experience; Addresses customer complaints and resolves problems effectively; Partners with selling and sales support associates; Leverages technology to facilitate the customer experience; Completes customer transactions accurately and efficiently at point-of-sale; Executes consistent operational and selling processes; Educates customers and employees on Satisfaction Guaranteed return policy; Assists in resolving fundamental customer issues; Assists with merchandise support tasks; Uses internet navigation to access and print information/reports; Basic reading, arithmetic, writing, and oral communication skills; Responding to public address system announcements; Identifying and reading reports, tickets, and UPC labels; Recognizing, identifying, and using merchandise and necessary reports
Benefits: 401(k), medical insurance, dental insurance, vision insurance, life insurance, disability insurance, affordable rates
