Position: NESD Help Desk Agent II – $24/hr – Bossier City
About: We are GDIT, a global technology and professional services company providing consulting, technology, and mission services to major agencies within the U.S. government, defense, and intelligence community. With 30,000 experts operating in 30 countries worldwide, we focus on digital modernization, AI/ML, Cloud, Cyber, and application development to create a safer, smarter world through advanced technology.
Requirements: High school diploma or equivalent; 2+ years of related technical experience; ability and willingness to obtain and maintain a SECRET government clearance; ability and willingness to obtain an ITIL Foundations v4 or HDI-SCA certification within 90 days of hire; ability and willingness to work on-site; Louisiana residency within approximately 60 miles of the Bossier City facility; demonstrated root-cause analysis skills; ability and willingness to work and adhere to any full-time shift in a 24×7 help desk environment; US Citizenship
Benefits: 401(k) with company match, Comprehensive health and wellness packages, Internal mobility team dedicated to career growth, Professional growth opportunities including paid education and certifications, Cutting-edge technology to learn from, Paid vacation and holidays
