Position: Multi-unit Restaurant Leader
About: Are you an experienced foodservice professional with a passion for high-volume, a stickler for food safety, and a knack for leadership? LaGuardia Airport (LGA) presents an exciting opportunity for a Director of Operations in a dynamic airport restaurant environment. Join us if you thrive in a fast-paced food environment and are ready to take on a challenging and rewarding role!
Requirements: Bachelor’s Degree in Culinary, Hotel & Restaurant Management or related field highly desired; experience may substitute for education. Full Service with bar restaurant General Management experience required. Quick Service Restaurant management highly desired. 10+ years of increasing responsibility of management experience in a full-service with bar restaurant environment with direct P&L responsibility and oversight of $20m+ managed sales volume and/or franchise operations management; or an equivalent combination of education and experience – preferred. 10+ years of airport terminal F&B concessions experience – highly desirable. 5+ years of multi-unit restaurant management experience with General Manager direct reports or franchise management experience – required. Aptitude to monitor and control labor costs in both dollar and percentage terms. Culinary background is desirable. Utmost importance on food safety. Proficient level of computer literacy, including 3+ years demonstrated proficiency with MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems. Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities. Excellent written and verbal communication, including delivering presentations at public meetings. Ability to effectively influence through knowledge, relationship management, and trust. Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members. Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports. Relevant certifications include but not limited to Food Handlers’ Card. Ability to conduct gap analysis “between desired and current state” of expressed goals, based on business planning, knowledge of basic business operations, employee satisfaction, consumer satisfaction, and marketing effectiveness.
Benefits: Paid time off, Employee assistance program, Vision insurance, 401(k) matching
