Position: MHI Guest Services Associate
About: Trek, a company focused on promoting biking and providing excellent hospitality, is seeking a Guest Services Associate to join the team at the Mansion Hill Inn in Madison. This role involves delivering high-quality service to guests and ensuring their needs are met with care and efficiency in a luxury lodging environment.
Requirements: High school diploma or equivalent; experience in hospitality or customer service preferred; exceptional communication and interpersonal skills; ability to anticipate and fulfill guest needs promptly; proficiency in hospitality software and reservation management; physical ability to lift objects up to 25 pounds; strong attention to detail
Benefits: flexible and fun company culture, competitive health care, PPO & HDHP medical plan options, Dental insurance, Vision insurance, Flexible Spending Accounts (FSA), Free life insurance & optional term life insurance, Competitive vacation package, 401(k) with match and Employee Stock Ownership Plans (ESOP), 12 weeks of maternity leave with 100% pay, Flexible holiday schedule – 10 company holidays, Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs), Employee discounts on all product, Deep partner retail discounts, Equal Employment Opportunity (“EEO”) Employer
