Position: Medical Receptionist, Dr. Frank Caprio, MDVIP – Primary Care/ IM, Westgate – Cool Springs
About: The Medical Receptionist position involves managing all aspects of the front desk, handling patient flow, performing clerical duties, and maintaining good internal and public relations within the clinic setting. Responsibilities include checking in patients, updating information, verifying insurance details, handling phone calls, scheduling appointments, processing payments, and ensuring office organization and efficiency. The role requires strong communication, organizational, and customer service skills to provide a seamless experience for patients.
Requirements: High school education equivalent; 3-5 years of experience in an office environment, preferably in the medical field; knowledge of electronic patient scheduling and health record systems; ability to establish and maintain effective relationships with patients and medical staff; proficiency in office procedures in a medical setting; good typing and computer skills; excellent phone etiquette; ability to communicate effectively verbally and in writing
