Position: Medical Receptionist
About: Trinity Health – IHA is seeking a Medical Receptionist to serve as the first point of contact for external customers in the office and on the phone, acting as a liaison between customers and medical staff. The role involves greeting, instructing, and assisting customers in obtaining services within the office and IHA, facilitating efficient patient flow and billing for services.
Requirements: High School Diploma or GED required; course work in insurance/billing, medical practice education, or seminars preferred; 1-2 years of experience in a medical or physician office or customer service environment preferred; understanding of verification of insurances; excellent written, verbal, and face-to-face communication skills; proficiency in patient care procedures, organizational policies, and using standard desktop and Windows-based computer systems; ability to work collaboratively in a team-oriented environment and handle confidential information; good organizational and time management skills; ability to drive to other office/practice sites and meeting locations; physical ability to perform keyboarding, filing, phone work, walking, standing, bending, lifting under 30 lbs, and operate office equipment.
Benefits: employee discount on food and beverages, 401(k), flexible work schedule conducive to work-life balance, comprehensive health insurance
