Position: Medical Receptionist
About: We are seeking a skilled and compassionate Medical Receptionist to join our dedicated team. The front desk role is essential in the management of the patient process and is a liaison between the clinician, referring specialist, and the patient. The chosen employee must simultaneously maintain the waiting room, assist patients and clinicians on an individual basis, manage referrals, etc. The chosen front desk employee will also rotate between back-end duties and phones.
Requirements: Proven experience in a similar role in a healthcare setting; Experience as a Medical Receptionist or Medical Call Center/Customer service, pharmacy or related preferred; Prior EMR/EHR experience preferred; Familiarity with medical terminology, insurance procedures, and electronic health records; Excellent communication and interpersonal skills, with the ability to build rapport with patients; Strong organizational and multitasking abilities to manage a busy front desk efficiently; Proficiency in using computer systems and basic software applications; Attention to detail and accuracy in patient data entry and scheduling; High school diploma or equivalent.
Benefits: Medical, dental & vision, Critical Illness, Accident, and Hospital, 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, Life Insurance (Voluntary Life & AD&D for the employee and dependents), Short and long-term disability
