Position: Mail Expediter
About: Sorts and distributes incoming mail to Western & Southern Financial Group. Processes undeliverable mail and refers it to the appropriate department. Tracks all incoming express, registered, certified mail and delivery confirmation, keying information into a database. Provides backup to the mail coordinators when necessary. Works with some supervision and is responsible for making a minimal range of decisions, escalating to manager when appropriate and updating manager on a regular basis.
Requirements: High school diploma or GED; demonstrated experience effectively handling customers and providing excellent customer service; demonstrated experience maintaining a calm and professional demeanor when handling demanding situations associated with high volumes of work and multiple tasks; demonstrated experience working effectively within a team; demonstrated strong attention to detail with effective organization skills; proven ability to effectively interact and communicate with others; demonstrated basic keyboarding skills; basic knowledge of Windows and database applications
Benefits: health insurance, paid time off, 401(k)
