Position: Live Event Technical Coordinator
About: ENGIE North America is a leading company in the Zero-Carbon Transition, developing renewable, efficient, and accessible energy solutions. At ENGIE, diversity, equity, and inclusion are core values, supporting employees, customers, products, and the community. ENGIE is an equal opportunity workplace committed to creating an equitable and inclusive environment for all employees. The company prioritizes a work environment free of discrimination and harassment, encouraging a culture of respect and safety for all employees.
Requirements: Minimum of a high school diploma and two (2) years of experience servicing Microsoft Teams live events; or a technical degree or certificates in computer science and communication fields, or equivalent work experience. Technical Expertise in Microsoft Teams, focusing on proficiency in live event features and capabilities. Strong problem-solving skills with the ability to diagnose and resolve technical issues swiftly under pressure. Excellent communication skills to explain technical concepts to non-technical users. Proven customer service experience, particularly in supporting VIP clients or executives. Robust organizational skills to manage multiple events simultaneously.
Benefits: medical insurance, dental insurance, vision insurance, life insurance, paid time off, 401(k)