Position: Lead Veterinary Receptionist
About: West Houston Veterinary Medical Associates serves the dogs and cats of West Houston in Briar Forest, Texas. Our focus is on pet education, open communication, and patient-focused care. Our top-notch veterinary services include but are not limited to, allergy and dermatology, vaccinations, spay and neuter, dental care, laser therapy, pet counseling, in-house diagnostics, surgery, and wellness care for all life stages. Our team continually learns so that we can offer our patients the most up-to-date veterinary care with compassion and collaboration. West Houston Veterinary Medical Associates is a proud partner of Innovetive Petcare.
Requirements: Must have at least 1-2 years of customer service experience in the veterinary field; Management experience is a plus; Passionate about providing exceptional customer service and skilled in communicating effectively with our team members and pet owners; Ability to handle multiple tasks and deal with an environment of changing priorities; Effective problem solver and takes initiative to be creative in finding solutions to any obstacle that occurs; Must work comfortably with team members in a collaborative, respectful, and professional manner as we value our team culture; Must be available to fill or find coverage for open shifts; Must be familiar with all clinic operating procedures and protocols
Benefits: Paid time off, Health insurance, Dental Insurance, Vision insurance, Employee discounts, Flexible schedules, 401K with company match, Paid days off for CE and robust CE allowance, Training and career development
