Position: Lead Valet – Hotel Ivy, Minneapolis
About: Towne Park is a company committed to providing excellent guest service in various hotel locations. They are currently seeking a Guest Service Captain to ensure that the service standards are met or exceeded under the direction of the Account Manager, handling coordination, troubleshooting, and guidance in the absence of the manager.
Requirements: Education: High school diploma or general education degree (GED); Required Licensure, Certification, etc.: Must be at least 18 years of age and be able to pass a criminal background, MVR, and drug screen; Must complete the Wheelchair Safety Training course provided by Towne Park; Work Experience: Six (6) months related experience and/or training; OR equivalent combination of education and experience; Knowledge: Must have and maintain a valid driver’s license and clean driving record; Skills: Must be able to drive manual transmission; Must be able to speak, read, and write Standard English language; Must be able to read and comprehend simple instructions, short correspondence, and memos; Must be able to write simple correspondence; Must be able to effectively present information in one-on-one and small group situations to guests, clients, and associates; Must be able to apply reasoning and understanding to carry out instructions furnished in written, oral, or diagram form; Mathematical Skills: Must be able to add and subtract three-digit numbers and to multiply and divide with 10’s and 100’s; must be able to perform these operations using units of American money; Must be able to understand 24-hour and military time systems; Must be able to clearly understand rates applicable to time passed.
Benefits: accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine benefits, 401k retirement savings plan
