Position: Café Manager
About:
Kwench Juice Café is seeking a motivated and enthusiastic Café Manager to oversee day-to-day operations at our Apex location. In this role, you will ensure the highest standards of customer service, operational efficiency and team leadership. This is a great opportunity for an individual passionate about health and wellness and committed to providing a positive experience for customers. You will:
• Supervise and lead a team of employees to ensure smooth and efficient café operations
• Train, mentor and schedule staff to provide excellent customer service
• Maintain inventory and order supplies to ensure the café is always fully stocked
• Handle cash management, point-of-sale (POS) transactions and daily financial reporting
• Ensure cleanliness and organization of the café, adhering to health and safety regulations
• Develop and implement marketing strategies to promote daily specials and increase customer loyalty
• Monitor customer satisfaction and resolve any issues or complaints in a timely manner
• Ensure the café meets financial goals by optimizing resources and minimizing waste
• Collaborate with ownership and management on business growth strategies
Requirements:
• Proven experience in a managerial or supervisory role in the food service or retail industry
• Strong leadership skills with the ability to motivate and inspire a team
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Passionate about healthy food and beverage options
• Ability to work in a fast-paced, customer-focused environment
• Knowledge of food safety regulations and procedures
• Proficient in using POS systems
• Ability to stand for extended periods
• Ability to lift up to 25 lbs as needed
• Must be able to work flexible hours, including weekends and holidays
Benefits:
• Competitive salary and performance-based incentives
• Employee discounts on all menu items
• A fun and dynamic work environment in a health-focused café
